Dear Customers,

Welcome to Customised D Gifts!

The following Terms and Conditions shall apply to your use of the Website owned and operated by CDG E Retail Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at CDG Estate, Ashram Marg, Mandi Road, Gadaipur, New Delhi-110030 (hereinafter referred to as “CDG” / “We” / “us” / “Customised D Gifts”) through its website (www.CDG.com) (hereinafter referred to as “Website”) under the brand name ‘Customised D Gifts’, that inter alia allows its users to browse, select and order a gifting item for their loved ones or relative or friend or family member or to the recipient as per the request of user. CDG provides this Website to customers in accordance with these Terms and Conditions. The customers hereinafter have been referred to as “You” / “User” / “Your”. These Terms and Conditions along with Terms of use, Disclaimer and Privacy Policy governs the relationship between the customers and CDG.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 read with Rule 5 of the Consumer Protection (E-Commerce) Rules, 2020 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this Website.

These Terms and Conditions together with the Terms of use, Disclaimer and Privacy Policy and all other additional terms and conditions and policies posted on the Website (collectively referred to as “Terms and Conditions”) constitute a legally binding agreement between the user of the Website and CDG, being the owner of the Website. Please read the Terms and Conditions carefully before proceeding, as by completing the registration process and/or by using the Website, you signify your agreement with these Terms and Conditions. If you do not agree with any of these Terms and Conditions, then please do not access the Website and/or complete the registration process on the Website. In case of any discrepancy between these Terms and Conditions and any other content on the Website, these Terms and Conditions shall prevail. By confirming your acceptance to these Terms and Conditions, you hereby

(a) represent and warrant that you are entitled to enter into agreement with the Company and that no other person is accepting these Terms and Conditions on your behalf; and (b) accept the provisions of these Terms and Conditions and your responsibilities and obligations in all aspects related to your use of the Website and buying the products/services. If you confirm these Terms and Conditions as an employee, agent, contractor or other representative any entity, you hereby represent and warrant that you have the right and authority to validly bind such entity. CDG reserves right to add on or discontinue any services from its Website at its discretion.

As part of the Website, CDG may provide certain tools or guidance for the benefit of its users and to facilitate and support the selection, configuration and purchase of the products/services through the Website. Any information or guidance which may be provided by CDG to its users is solely for information purposes and the users, at their own discretion, may decide to follow such guidance.

CDG retains the right at any time to deny or suspend access to any or all sections of/services provided through the Website to any user, who CDG believes, has violated any of the provisions of these Terms and Conditions.

CDG shall be responsible for fulfilling your orders (either directly or through its delivery partners) including but not limited to issue invoice, deliver product to recipient, and in no event shall any of its affiliate, director, representative, officers, consultant or employee be responsible for transactions made on this Website.